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How does Pim optimize your commercial activities?

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October 3, 2024
10 min
Product Information Management

Optimizing your commercial animation thanks to PIM

Introduction to commercial animation and PIM

The commercial animation, essential for boosting sales and engaging customers, found in the PIM Product Information Management a major ally in optimizing its processes. This article explores how PIM can revolutionize sales leadership by improving product information management.

Discover how to easily set up your commercial activities thanks to to the SolidPepper PIM system

What is commercial animation?

Commercial animation is a marketing strategy dynamic that aims to promote products or services directly to consumers. It is often held during special events or in points of winde.

For an animation to be successful, it must not only captivate the attention of customers but also arouse their engagement through striking interactions that reflect the values of the brand.

Successful animations often involve interactive demonstrations in store or on the e-commerce sites. This comes in the form of games, or samples that allow consumers to have a unique and memorable experience, while stimulating sales and strengthening brand image.

Role of the PIM in commercial animation

PIM, or product information management, plays an essential role in allowing the centralization and management of product data. This makes it easier to access and use information for targeted and effective promotional campaigns.

Through direct access, using advanced search tools to find information, directly available in the PIM. It is mainly the sales arguments and the technical characteristics that make it possible to train salespeople in the field. This prevents them from saying inaccurate things and reduces the number of returns thanks to the accuracy of the information.

This centralization ensures consistent information across all sales channels. This greatly increases the accuracy of marketing campaigns and reduces the chances of costly mistakes.

In addition, with easy access to reliable and up-to-date data, marketing teams can quickly create and deploy promotions tailored to market trends and consumer preferences.

Advantages of PIM for effective sales promotion

Centralization, accessibility and accuracy of verified data

The PIM centralizes the product data and updates them in real time. This ensures the accuracy of the information used during commercial promotions.

Accurate information is critical because it reinforces the brand credibilitye. Accurate data prevents consumer confusion and improves their shopping experienceT.

This effective management also contributes to the optimization of sales strategies and to minimize product returns due to information errors.

We all have examples where we tried to find the information before ordering and when the product actually arrives home, it simply doesn't fit the dimensions or the color isn't what we thought it was.

Improving internal and external communication

The PIM optimizes the communication by synchronizing product data across departments like marketing, sales, and customer service.

For example, when a product is updated in the PIM, in-store and online sales teams immediately have the new specifications available to inform customers in a consistent manner.

This eliminates information gaps between teams and ensures a unified presentation to the customer, which improves the efficiency of interactions and customer satisfaction.

For example, to offer cross-selling or suggestions so that the merchant can refer customers to other products.

Customizing campaigns

PIM makes it possible to personalize campaigns according to customer segments, using detailed product data to effectively target promotions.

This approach significantly improves the customer experience, as salespeople can tailor their offering to each buyer.

Implementation of the PIM for Commercial Animation

Needs assessment

Precisely identify the needs of product information managementt is fundamental for an effective PIM implementation.

For example, a cosmetics company must determine what details about its products (such as ingredients, benefits, or instructions for use) are essential for its customers and should be accessible quickly.

This analysis then allows the PIM to be configured to capture and organize this specific information. This greatly facilitates their updating and distribution across the various sales and marketing channels to using control rules that ensure consistency. This is especially important when working with a wide range of products. The objective is to have a coherent and complete offer across all product lines.

So, a mapping precise requirements ensure that the PIM system ideally supports business goals and improves operational efficiency.

Choosing the right PIM system

The choice of a PIM system must be aligned with the specific objectives of commercial animation and the technological capabilities of the company.

Team training

In-depth training for teams on PIM is crucial in order to fully exploit its functionalities.

For example, marketing teams need to learn how to use PIM to quickly extract accurate product information needed to create targeted promotional materials at sales events.

Salespeople, on the other hand, must be trained to instantly access up-to-date product data in order to improve their ability to answer customer questions during physical or online store events.

This control equipped by the PIM allows a response that is consistent with reality and well-founded, increasing customer confidence and strengthening the effectiveness of sales campaigns.

Strategies for maximizing the effectiveness of PIM

To maximize the effectiveness of PIM, an effective strategy is to integrate the system with digital marketing tools, which allows for the automatic distribution of up-to-date product data across a variety of online channels.

Another approach is to regularly enrich the PIM database with detailed product information, improving the quality and accuracy of the data available to sales and marketing teams.

The dashboards and reports generated automatically by Solidpepper's PIM solution offer the possibility to visualize the homogeneity across ranges and products and to identify gaps in order to complete the product offer on a given market.

Technological integration

Integrating PIM with systems like ERP (Enterprise Resource Planning) Or the CRM (Customer Relationship Management)) significantly increases its effectiveness.

For example, connecting PIM to an ERP allows inventory to be synchronized with product information, ensuring that the data displayed during promotions is always accurate in terms of availability.

Likewise, by linking PIM to CRM, sales teams can access customer profiles enriched by purchase preferences and histories, facilitating personalized recommendations based on detailed product information.

This integration creates a continuous flow of data between the various departments, optimizing decision-making and business strategy planning.

Performance monitoring and analysis

To assess the effectiveness of commercial activities using PIM, several KPIs can be used:

- Conversion rate : Measures the percentage of visitors who make a purchase during a commercial event.

- Sales volume : Monitoring of sales made specifically during or following commercial events.

- Customer engagement : Analysis of customer interactions with PIM tools, such as the time spent on specific product pages during a promotion.

- Return on investment (ROI) : Compare the costs associated with commercial activities and the revenues generated to assess profitability.

- Customer satisfaction : Evaluation through post-event surveys to measure the impact of events on brand perception.

These indicators make it possible to understand the effectiveness of the commercial strategies put in place and to adjust future animation actions to maximize commercial benefits.

Conclusion: The future of PIM in commercial animation

The PIM is emerging as an essential tool for businesses that want to stay competitive in the field ofcommercial animatione.

Its ability to effectively manage product information is crucial in responding instantly to market developments and the very precise expectations of consumers.

SolidPepper supports you for commercial animation using its PIM solutions. Request your free demo.

FAQS

How do I start with PIM for commercial animation?

To start using a PIM system, first conduct a detailed audit of your product data needs, identifying information that is critical to your operations, such as technical specifications or marketing descriptions. Then choose a PIM system that meets these criteria and is able to adapt to future changes in your business strategy, thus ensuring optimal product data management.

What are the common challenges when adopting PIM?

Challenges include technology integration, user training, and migrating existing data to the new system.

Can PIM adapt to all types of businesses?

Yes, PIM is flexible and can be adapted to the needs of small, medium, and large businesses.

How long does it take to implement a PIM system?

Implementation can vary from a few months to a year, depending on the complexity of the existing environment and the level of customization required.

What indicators should be used to measure the impact of PIM?

Indicators may include improving data accuracy, reducing time to market, and increasing sales directly related to marketing campaigns.

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